Frequently Asked Questions
Q: How can I get prices for the panels I require?
A: Whichever way is easiest for you, you can use our automated online quoting system, email, phone us and we can quote you there and then.
Q: Do you have a minimum order quantity?
A: You may order as little as one panel providing we have an off cut, usually most minimum orders are one sheet of the chosen material.
Q: Can’t find the material you are looking for on our website?
A: Please contact us as its unlikely that we won’t have a suitable material for your application.
Q: Will my order include a Sales and a VAT receipt?
A: As the standard is emailed to you when you Order and a copy is also enclosed with all orders prior to shipping. Any additional copies can be requested.
Q: How do I buy?
A: You can either buy Online using our Secure Checkout or you can Telephone us on 01933 449373 and place the order over the Phone.
Q: Can I add an additional finish or items to my order if I have already purchased it?
A: Of course, Simply drop us an Email or Call us on 01933 449373 and quote your Order Reference, tell us what you want to add, we will add it for you. This may adjust delivery times and cost, but we'll talk you through the process.
Q: Want to know more about Custom Sizes ?
A: If there is a particular size or thickness that you need that isn’t listed on our website, don’t worry. We can Cut and Machine to almost any thickness and size you need please call us to discuss.
Q: Will the Delivery driver carry the goods inside my property?
A: Due to insurance guidelines, our drivers are unable to enter private residences. The recipients of the goods are responsible for any additional lifting once the initial delivery has been made.